Insights and reflections
This is the Jamie McAnsh insights space. I want to bring together the thinking behind my work as a speaker, consultant, and advocate for inclusion.
Here, I share reflections shaped by lived experience, adventure, resilience, mental health, and workplace culture, alongside practical insight drawn from real work with organisations across the UK and beyond.
Some pieces are deeply personal. Others are focused on leadership, inclusion, and systems. All are written with one aim in mind: to help people and organisations think differently, act with intention, and build environments where individuals can genuinely thrive.
From insight to impact
Alongside reflection and lived experience, I also share how these ideas are applied in the real world.
The content below is shaped by work on keynote stages, public platforms, and within organisations, as well as through partnerships and practical tools designed to support real change.
This is where insight moves beyond reflection, connecting values, action, and impact in ways that are grounded, relevant, and human.
Some of the professional organisations Jamie has worked with
Recent Blogs By Date
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Inclusion audits are not about catching people out
Inclusion audits are not about catching people out, despite how many people instinctively feel when they hear the word “audit”. That reaction alone tells us something important. Too often, inclusion work is framed as judgement, blame, or exposure rather than learning, risk management, and cultural maturity. This is where I like to work differently and…
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Why Most CRMs Fail Before They Even Go Live
Why most CRMs fail before they even go live is not because the technology is broken, outdated, or incapable. It’s because the foundations underneath the system are flawed long before anyone logs in for the first time. Businesses often rush to “get a CRM live” without addressing the data, processes, and automation logic that actually…
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What Getting Back Up Actually Looks Like in Practice
What getting back up actually looks like in practice is rarely the clean, cinematic moment we’re sold on stages, social media, or in soundbites. It is not a fist pump, a quote on a screen, or a sudden surge of motivation. In reality, getting back up is quieter, slower, and far more uncomfortable than most people expect. Resilience doesn’t announce itself. It shows up…
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What Is Breeze Essentials Hubspot AI? A Practical Foundation for Responsible AI in HubSpot
AI is everywhere right now.But understanding AI is still where most organisations are finding their feet. Breeze Essentials HubSpot AI exists to close that gap. Rather than promising instant transformation or full automation, Breeze Essentials focuses on something far more important: giving professionals, partners, and organisations a clear, responsible foundation for how AI works inside…
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Lessons I Learned From Failure: Four Moments That Changed Everything
Failure is something most of us fear, avoid, or try to hide. But the lessons I learned from failure are the very reason I am still standing today. Success shows you what is possible. Failure teaches you who you are. This blog is not about regret. It is about four moments when I failed, learned,…
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Guided Client Onboarding HubSpot Accreditation
Guided Client Onboarding HubSpot Accreditation is more than a badge or a line on a profile. For me, it represents a deliberate commitment to doing onboarding properly when I assist a client with a professional CRM build. I want the process to have clarity, structure, and humanity at the centre. Too often, onboarding is rushed.…
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Achieving My AI Essentials Badge HubSpot
Achieving my AI Essentials Badge HubSpot marked a meaningful step toward continuing to blend technology, inclusion, and practical leadership in my CRM work. AI is no longer a future concept or a shiny add-on. It is already shaping how we communicate, analyse, include, and lead. I wanted to understand it properly, not just talk about it.…
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Why I Sometimes Use Tickets Instead of Deals In Hubspot
Practical CRM design for real operational clarity When people think about CRMs, they almost always jump straight to deals. However, you can use tickets instead of deals in HubSpot Deals pipelines. Sales stages. Forecasts and revenue projections. Yes, deals are critical when money is moving. But here’s the truth I’ve learned from years of building…
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Psychological Safety in Leadership: Why Performance Depends on Feeling Safe
Psychological safety in leadership is not about comfort or lowering standards; it is about creating the conditions where people can speak honestly, take responsibility, and perform at their best. If People Don’t Feel Safe, They Won’t Perform Psychological safety is not a soft add-on to leadership.It is the foundation that performance stands on. Yet it…